Most Common FAQs

Do you have a question? You’re not alone.
Explore our most commonly asked questions to get answers.
Do you offer refunds?

We are very proud that only a few customers have requested a refund because we provide a quality experience:

  • Our trials are fully functional
  • Our trial license includes 14 days of free Technical Support, so you can contact our technical support team
  • Our products are well-documented and they are supplemented with a vibrant, active on-line community

If for some reason you are not satisfied, you may cancel your order within 14 days of the installation without any charge.

Can you let me know the types of credit cards that I can use?

We accept many credit card types including Visa, MasterCard, American Express, Discover, JCB, Dinners Club and more. If you find that your credit card is not supported when purchasing our products, please let us know. We will work with our payment team to have the best solution for you.

We want to make a wire transfer. What currencies do you accept?

We accept wire transfers only in US dollars. Bank account information will be included in your invoice.

Want to know more or still have a question?